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  • How does the Lemonaid Health Weight Loss service work?

    You will first complete a detailed intake process which allows us to gather information about your health history, health concerns, medications, and more.  After completing the intake process, a Lemonaid Health affiliated healthcare provider will review and conduct a consultation to determine if a weight loss treatment is appropriate for you. If suitable, your provider will discuss medication options and recommend a personalized treatment plan.

    Typically, treatment begins with a lower dose to minimize side effects, gradually increasing over time until achieving a maintenance dosage. If a Lemonaid Health affiliated healthcare provider determines that weight loss treatment is appropriate for you, the provider will establish the appropriate dosing schedule for you.

    As you increase your dosage you will have check-ins with a Lemonaid Health affiliated provider to discuss the appropriateness of a dosage change. Once you reach a maintenance dosage, you will have regular interval check-ins to discuss your treatment and the appropriateness of new prescriptions.

  • How much does the Lemonaid Health Weight Loss service cost?

    We offer different pricing depending on the membership term you choose:

    • Monthly option: $49 per month for ongoing treatment support. Please note that all medications on this option are billed separately and are not included in the membership cost.
    • Quarterly option: $298 per month, billed as $894 every 80 days. Plan includes 12 weeks of medication and injection supplies.
    • Bi-Annual option: $278 per month, billed as $1,668 every 160 days. Plan includes 24 weeks of medication and injection supplies.

    Depending on your membership selection, medication may be billed separately from the membership cost. Your membership begins when your prescription is sent to the dispensing pharmacy, which occurs after your eligibility consultation and if treatment is deemed appropriate.

  • How much does the medication cost?

    The cost of your medication will depend on the membership term and the prescribed medication. 

    For compounded semaglutide:

    • Monthly: $299 per month (billed separately)
    • Quarterly: Plan includes 12 weeks of medication and injection supplies.
    • BiAnnual: Plan includes 24 weeks of medication and injection supplies.

    Other medications, such as Ozempic® ($1,199/month) and Wegovy® ($1,599/month), are billed separately and are not included in the membership plans.

    Wegovy® and Ozempic® are registered trademarks of Novo Nordisk A/S. Novo Nordisk is a registered trademark of Novo Nordisk A/S. 

  • Do you accept insurance?

    Our weight loss offering is cash-pay only, so you’ll need to pay out of pocket. Lemonaid Health cannot accept insurance for membership fees, medication costs, or medical fees.

  • Who qualifies for GLP-1 medication at Lemonaid Health?

    A Lemonaid Health affiliated healthcare provider will review your health history, weight loss goals, and various other data points to see if you qualify for treatment. Some exclusion criteria includes: 

    • Patients under 18 or over 75
    • Certain medical conditions may make it unsafe to take GLP-1 medication including but not limited to:
      • A personal and/or family history of medullary thyroid carcinoma and/or personal diagnosis of multiple endocrine neoplasia type 2 (MEN2)
      • Type 1 Diabetes
      • Past or current pancreatic cancer
      • Past or current pancreatitis
      • Past or current bowel obstruction, gastroparesis or ileus
      • Current cancer treatment
      • Current suicidal thoughts or ideations
    • Some other medical conditions may make it unsafe to treat you online and our medical team will recommend you see a health care provider in person.
  • Is lab testing included?

    Yes, one lab order per year is included in the cost of the membership. This lab test can be fulfilled at a Quest location and is part of your weight loss membership. It evaluates various metabolism biomarkers to understand how your body is functioning.

    Quest labs are located in most states, however lab testing is not yet available to customers in NY, NJ, RI, or HI.

  • What are the side effects of GLP-1s?

    GLP-1 medications, such as semaglutide, may cause side effects including nausea, vomiting, diarrhea, constipation, and abdominal pain. Less common side effects include headache, fatigue, and dizziness. In rare cases, they can cause more serious side effects such as pancreatitis, kidney problems, bowel obstruction, or allergic reactions. 

    Always discuss potential side effects with a healthcare provider.

    [Link to Safety Information Page]

  • How do I schedule a consultation call with a Lemonaid Health affiliated healthcare provider?

    During the intake process, you will schedule a consultation call with a Lemonaid Health affiliated healthcare provider to discuss the appropriateness of weight loss medication.    

    During prescription renewal visits, you will have the opportunity to discuss your treatment with your provider. Additionally, you can message your provider with any clinical questions related to your treatment plan.

    If you need to get in touch about non-urgent side effects, you can use the secure messaging on the Lemonaid Health platform or by calling 888-536-2267 during our business hours. For emergencies, call 911.

  • How do weight loss injections work?

    Weight loss injections, such as those containing GLP-1 agonists like semaglutide, work by mimicking the hormone GLP-1, which helps regulate appetite and blood sugar levels. These injections slow gastric emptying and increase feelings of fullness, potentially leading to weight loss.

  • How much weight can you lose and how fast when on GLP-1 medication?

    The rate and amount of weight loss varies depending on the individual’s starting weight, adherence to the program, and specific medications used. On average, patients on GLP-1 medication can lose 15% of their body weight in a year*. It is important to remember that results and timelines can vary.

    New England Journal Of Medicine

     

    *In a 68-week placebo-controlled study of 1,961 obese and overweight non-diabetic adults with weight-related conditions, those on semaglutide lost on average 14.9% of their weight as opposed to 2% of the placebo group. Both groups followed a reduced-calorie diet, increased physical activity, and monthly nutritional counseling. Starting semaglutide (Wegovy®) dosage was 0.25mg per week, increasing to 2.4mg. The trial was overseen and sponsored by Novo Nordisk.

  • Will I gain weight back if I stop taking the GLP-1 medication?

    Persons who stop taking GLP-1 medication may gain back any weight they lost. While these medications  assist with weight loss, the cornerstone of treatment is comprehensive lifestyle interventions. These include diet, exercise and behavioral modification to develop healthy habits that promote losing weight. Being consistent and patient is crucial; small changes can make a large impact over time. Regular self monitoring of food intake, exercise, and weight may also help you achieve and maintain your goals.  

    We believe in you and your capability to make these changes. We can offer guidance, direction, and advice, and we’re here to support you along the way. We encourage you to consider a comprehensive lifestyle intervention program such as the Diabetes Prevention Program. Such programs may include behavioral self-management training, individual case managers, group and/or individual sessions, individualized adherence strategies, and a network of training, feedback, and clinical support. You can search for programs in your area by entering your zip code.

  • Is Lemonaid Health Weight Loss available in my state?

    Unfortunately, Lemonaid Health Weight Loss is not yet available in all 50 states; however, we’re working to expand our offering as soon as possible.

  • Can I pay with an FSA or HSA?

    If you have a FSA or HSA, your membership fees and medications may be eligible for reimbursement. Many HSA/FSA cards can be used at checkout.*

    *Check with your FSA/HSA administrator or a tax professional for confirmation on the specific requirements for individual eligibility and reimbursement, including usage, procedures and qualifications.

  • What if I want to cancel?

    To cancel your membership, just sign in to your Lemonaid Health account and message us, or call us at 888-536-2267.

    Warning: It may not be advised to stop medication abruptly. Please send us a message and a member of the Medical Team can provide more information.

    Not sure what to write when you want to cancel? Here’s a message you can send us - we’ll take it from there.

    • I would like to cancel my weight loss membership. Please confirm that you have received this message and that my services have been canceled.

    We do not require long-term contracts or have fees associated with cancellation. However, you must cancel before the next billing period to avoid further charges. refund policy.

  • What is Zepbound?

    Zepbound is the brand name for tirzepatide. It's an FDA-approved, once-weekly injectable medication that functions by mimicking two hormones—GLP-1 and GIP—to reduce appetite.

  • How is Zepbound different from Ozempic or Wegovy?

    While all three medications are GLP-1 agonists, there are key differences:​

    Active Ingredients: Zepbound contains tirzepatide, a dual agonist that targets both GIP and GLP-1 receptors. Ozempic and Wegovy contain semaglutide, which targets only the GLP-1 receptor.

    FDA Approval: Zepbound and Wegovy are approved specifically for weight loss. Ozempic is approved for type 2 diabetes but is often used off-label for weight loss.

  • Can I get Zepbound Vials through Lemonaid Health?

    If suitable, your provider will discuss medication options and recommend a personalized treatment plan — one of those options is Zepbound vials, which would be fulfilled through LillyDirect. The medication will be delivered, charged, and managed separately via LillyDirect.

  • How much does Zepbound cost?

    Zepbound single-dose vials offered via LillyDirect, which are available as a cash pay-only offering start at $349/mo for the 2.5 mg dose. Medication will be delivered, charged, and managed separately via LillyDirect.

    These medication costs are separate from your Weight Loss Service Membership.